Installers:
1. Did you receive a courtesy call from our installers when they were on the way?
- Yes
- No
2. Did the installers lay down drop cloths?
- Yes
- No
3. Did the installers provide operating manuals?
- Yes
- No
4. Did the installers address all of your concerns and answer all of your questions?
- Yes
- No
Please rate your experience with each of the following attributes:
Installers were professional and clean?
- Exceptional
- Good
- Fair
- Poor
Installers gave homeowner a thorough demonstration on how to operate the thermostat?
- Exceptional
- Good
- Fair
- Poor
Comfort Specialists (Sales) / Service Technician:
1. Did the Comfort Specialist/Service Tech roll out the Blue Carpet?
- Yes
- No
2. Did the Comfort Specialist/Service Tech place booties over their shoes while inside your home?
- Yes
- No
3. Comfort Specialist/Service Tech personally engaged with me?
- Yes
- No
4. Comfort Specialist/Service Tech proposed a unit that fits my home’s needs?
- Exceptional
- Good
- Fair
- Poor
5. Prompt installation service from the time the proposal was signed to the time the unit was installed?
- Exceptional
- Good
- Fair
- Poor
6. Unit is currently operating?
- Exceptional
- Good
- Fair
- Poor
8. To your knowledge, was the equipment registered with the manufacturer?
- Yes
- No
7. Did you receive a courtesy call from the Comfort Specialist/Service Tech after the unit was installed?
- Yes
- No
9. On a scale of 1-5 (5 highest), how would you rate your overall experience with Kings Aire?
- 5
- 4
- 3
- 2
- 1
10. On a scale of 1-5 (5 highest), how likely are you to recommend Kings Aire to your family or friends?
- 5
- 4
- 3
- 2
- 1
11. In an effort to improve our service, is there anything you would like to share with our company about the unit, the Installers, the Comfort Specialists (Sales), and/or the Service Techs?
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Survey

Installers:

Please rate your experience with each of the following attributes:

Comfort Specialists (Sales) / Service Technician:

Referral Program

Our Latest News

4 Reasons to Schedule Professional Commercial HVAC Maintenance

3 Ways a Clogged Air Filter Impacts Your AC System in El Paso, TX

Should I Replace My Heat Pump in Socorro, TX?

Need Financing?

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